ProClose®

Others

Pricing

Price per loan

Volume discounts

$35

Redraw Fees

None

$20 per file

E-delivery

$5

$5

Vulnerability

SAS-70 certification

Yes

N/A

Internet Dependent

No, Database included

Yes

e-Delivery secure against ID theft;
GLB compliant

Yes

N/A

Downtime

Never -- N/a

Yes

Data Exposure

NONE, We never have your data in our possession.

FULL, you are giving all of your critical data to another company

Features

Include 1003 in secure pkg?

Yes

No

Reports

Included- If it’s a field in ProClose®, you can report on it

None

Automatic MERS registration (direct connect)

Yes, ProMerge™

No

3-Tiered Compliance Testing Option

Yes, built-in audits enhanced by direct connect to
Compliance Ease®

No

MISMO compliant

Yes

N/A

Custom Interfaces

Yes

No

Service

Service

Dedicated
 Customer Support Rep

Call Center

Support Time

9-5:30 EST

7-6 PST

Response time

Immediate

Hold

Support

You may upload a loan for review with us; you have access to any dept., including LEGAL – we are an extension of your office

Ongoing Training: Online tutorials, live online personalized training

Generic, low-level
Help-Desk

Custom Development

Yes

No

Documents

Custom Docs

Yes

No

Custom Programming

Yes

No

Exports

Excel, & other formats

N/A

Standard Document Library

All Fannie/Freddie

Fannie/Freddie

Investor Document Library

Approved for over 60 investors, and growing

N/A