| |
|
ProClose® |
Others |
| Pricing |
Price per loan |
Volume discounts |
$35 |
| Redraw Fees |
None |
$20 per file |
| E-delivery |
$5 |
$5 |
| Vulnerability |
SAS-70 certification |
Yes |
N/A |
| Internet Dependent |
No, Database included |
Yes |
e-Delivery secure against ID theft;
GLB compliant |
Yes |
N/A |
| Downtime |
Never -- N/a |
Yes |
| Data Exposure |
NONE, We never have your data in our possession. |
FULL, you are giving all of your critical data to another company |
| Features |
Include 1003 in secure pkg? |
Yes |
No |
| Reports |
Included- If it's a field in ProClose®, you can report on it |
None |
| Automatic MERS registration (direct connect) |
Yes, ProMerge™ |
No |
| 3-Tiered Compliance Testing Option |
Yes, built-in audits enhanced by direct connect to
Compliance Ease® |
No |
| MISMO compliant |
Yes |
N/A |
| Custom Interfaces |
Yes |
No |
| Service |
Service |
Dedicated
Customer Support Rep |
Call Center |
| Support Time |
9-5:30 EST |
7-6 PST |
| Response time |
Immediate |
Hold |
| Support |
You may upload a loan for review with us; you have access to any dept., including LEGAL – we are an extension of your office Ongoing Training: Online tutorials, live online personalized training |
Generic, low-level
Help-Desk |
| Custom Development |
Yes |
No |
| Documents |
Custom Docs |
Yes |
No |
| Custom Programming |
Yes |
No |
| Exports |
Excel, & other formats |
N/A |
| Standard Document Library |
All Fannie/Freddie |
Fannie/Freddie |
| Investor Document Library |
Approved for over 60 investors, and growing |
N/A |
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