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"MBS-ProClose responded quickly to the Emergency Maryland Bills signed late April 3, 2008. The very next day, MBS sent out an informative notice breaking down the bills for Maryland lenders and telling us that the MD form changes were already complete. MBS proved themselves to be ahead of the game in compliance once again!"

Susan Valeriano,
Closing Coordinator, Residential Home Funding Corporation



"The quick response time shown by MBS-ProClose in regards to the emergency Maryland bills signed by Governor O'Malley late April 3, 2008 was re-assuring. In a time when critical compliance and state forms are changing quickly, a doc prep that can respond in under 24 hours is a loan saver!"

Greg Gering,
Special Projects Manager/Closing Manager, Capital Mortgage Finance Corp



"Hello Christine: I am sending this e-mail regarding Jeanette and let you know how much Superior Mortgage appreciates the assistance, help and guidance that Jeanette gives to Superior. Jeanette never hesitates to help and always with a "smile" in her voice. With all the various programs that Superior offers and adds daily, it is becoming more and more difficult to keep up with the document requirements and having Jeanette as a partner to get us through our daily work, is extremely pleasurable. You have a terrific employee and we value that we have Jeanette as our customer support. Thank you."

Cheryl E. Stahl,
Senior Vice President, Superior Mortgage Corp.



"When working with other doc preps, they treat you like a little fish in a large pond. In the last 5 years we have been working with ProClose, we always got special attention regardless of our company size. With some other doc preps, you can never get proper response to your specific business needs. ProClose, on the other hand, understands that our business may have special needs and react accordingly. ProClose immediately responds to our specific programs needs. Our turnaround time is 2-3 business days with brand new programs. We were able to come to market with new loan programs much faster compared to our competition because ProClose was so responsive and had a much faster turnaround time.

It is service, service, and service! You guys pick up the phone! I never ever had to leave a voice message for anyone. My calls are handled professionally by the Client Services and I always have a very friendly experience with them."

Jeffrey Ross,
Director of Technology, American Mortgage Express



"Our company has been utilizing ProClose Solutions for its closing needs since 2005. Since that date, we have enjoyed the flexibility and customizability of ProClose closing documents solutions. We are very happy with the ability to import information from various sources, which helps streamline our process. Also, the speed of moving from one screen to the other enhances this process. Our experience with Client Services has been phenomenal! We are surprised to see how intricate document sets are being produced from simple and user-friendly screens. We are amazed with the complexity of the calculations behind the scenes, while providing a very smooth user experience. ProClose surpassed other doc prep companies when it comes to turnaround time with forms or doc set requests. Typically we get our requests answered within a day whether it may be a single form or a doc set."

Betty Jackson,
Closing Manager, Superior Mortgage



""Thank You!!! I love ProClose and the integration with Calyx.""

Cris Ford,
Vice President, Mortgage Specialist, Burke & Herbert Bank & Trust Co.



"You did a super job with the Countrywide export and we here at American Residential really appreciate the diligence with which you pursued our deadline."

"The testing and implementation went so well that the funders at Countrywide expressed their overwhelming joy with a gift basket to us."

David J. Hughes,
Treasury Analyst, American Residential Mortgage



"We have great things to say about your customer service. Your customer service representatives really know how to take care of their customers, they are always friendly and very bright!"

Steve Springer,
Vice President, Project Management, American Residential Mortgage



"I wanted to tell you that I appreciated the email offering to share your "Patriot Act" forms for our use. It was very nice to have something else to look at and use as a guide to compare with the internal form that we had drafted. I wanted to thank you and tell you that I appreciated your email."

Andrea Maglione,
Closer, Bank of Ann Arbor



"With your Courier packages, we now have the ability to be sent to attorneys without being blocked. It is thanks to the option within the print window which allows the user to Upload to Webserver. We had recently considered finding another doc prep company out of frustration with blocked email. Since we got ProClose and since we have been able to send loan packages without incident, our boss has been "ecstatic" about the Proclose system and is now completely satisfied. That's good news!"

Olivia Clements,
Closer, Christopher H Moore



"We have recently added Proclose as our closing system, as myself and another closer have used it at previous jobs and just love it!! Our Account Executive has been wonderful throughout the whole process!! He has always shown professionalism and has always been so very helpful whenever we have needed it."

Jamie Mahoney,
Closer, Custom Mortgage Solutions



"You have super Customer Service Representatives. MBS-ProClose is very lucky to have such a great team."

Barbara Goyer,
Closer, Diversified Mortgage



"It′s the best thing that′s happened to us in a long time."

Kathy Milton,
Closer, Enterprise Mortgage Corporation



"Thank you so very much. You really pull through for me in a pinch."

Christine Cornelius,
Closing Manager, FEQWEST



"Our Customer Service Representative was very helpful in assisting us with our HMDA reports; he even consolidated our data for us. I am particularly appreciative of this as the reporting process fell to me specifically."

Wendy Tyson,
Vice President, Operations, Fidelity & Trust Mortgage, Inc.



"We really want to thank all of you for the support that we have received since using ProClose. It has been truly wonderful! "

Jackie Rehman,
Vice President-Mortgage Operations, First Service Bank



"I just want to let you know that I greatly appreciate all the help you have been giving us and also want to thank you for everything. You do a great job. "

Angelica Salgado,
Closer, Gateway Financial Corp.



"I cannot say enough about your customer service. You are doing a GREAT job. "

Bonnie Fabio,
Closer, Homestead Funding Corporation



"It is great to work with your customer service representatives."

Kathleen Powell,
Vice President-Closing, Mason Dixon Funding, Inc.



"You provide such a great service to your customers; we cannot say that about many of the vendors I deal with."

Rich Sardella,
CEO, Federal Funding, Inc.



"I would never think of working with a company other than MBS-Proclose. The staff is incredibly responsive and very creative. They are way more than a doc prep service. They have provided business solutions for Mason Dixon that have really made our business more efficient."

"We really appreciate how quickly you take care of things for us. "

Suzy Reeves,
Accounts Payable, Mason Dixon Funding, Inc.



"I really like dealing with ProClose-Mortgage Banking Systems because their customer service is #1. They make compliance issues a priority and go the extra mile to be sure I have investor docs for any lender. Their MERS Ready documents are a good example of how they rise to the challenge of changes in our industry."

Frank Riley,
Closing Manager, National Fidelity Mortgage



"We had no problems with your solutions whatsoever and thank you for being on top of your game and continuing to draw superb documents."

Darryll Holguin,
Compliance Analyst, New Century Financial Corporation



"I LOVE your customer service. Your representatives are very helpful and provide everything we need and all requests are handled promptly! PERFECT! "

Victoria Broderson,
Closing Department, Watson Mortgage



"You guys are TOP NOTCH people. I am absolutely impressed with everything about your company. Your customer service, your technical support is a TEN! ...EVERY TIME I've called, I've always spoken with somebody. The few times I've had to leave a message, I get a call back within 15 minutes. That just doesn't happen in this industry! "

David Moya,
Accounts Payable, Texas Residential