Testimonials

"Our company has been utilizing ProClose Solutions for its closing needs since 2005. We have enjoyed the flexibility and customizability of ProClose closing documents solutions. We are very happy with the ability to import information from various sources, which helps streamline our process. Also, the speed of moving from one screen to the other enhances this process. Our experience with Client Services has been phenomenal!"

Betty Jackson,
Closing Manager, Superior Mortgage

"American Home Bank is pleased to be a client of ProClose. When we were searching for a document preparation company, we performed due diligence on several companies but only ProClose was able to customize their database to fulfill the needs of our mortgage portfolio products including construction/permanent loans. We were not able to find any company willing to put the time in to understanding our company’s needs as your team did for us."

A. R. Smith,
President & COO, American Home Bank

"I have used just about every doc prep software there is and ProClose is best. Thank you!!"

Susan O'Meara,
Greenpark Mortgage Corporation

"Thank You!!!! I love ProClose and the integration with Calyx."

Cris Ford,
Vice President, Mortgage Specialist, Burke & Herbert Bank & Trust Co.

"I would just like to take the time to say how impressed all of us here in the residential department at Hawthorn Bank are with not only the quality of the ProClose product but with everyone on the ProClose staff. "

Ronna Tresslar,
Supervisor, Hawthorn Bank

"A huge “THANK YOU” for the MBS-ProClose RESPA webinar that I recently attended. I feel like a huge dark cloud has been lifted because of the wonderful clarification to our questions as well as the absolutely fantastic information we received from Chris and Jeanette."

Melanie Marvin,
Loan Partner, Best Home Financial

"I would never think of working with a company other than MBS-ProClose. The staff is incredibly responsive and very creative. They are way more than a doc prep service. They have provided business solutions for our company that have really made our business more efficient. We really appreciate how quickly you take care of things for us."

S Reeves,
Mason Dixon Funding, Inc.

"With your Courier packages, we now have the ability to send loan closing documents to attorneys without being blocked. We recently left another doc prep company out of frustration with blocked email. Since we got ProClose we have been able to send loan packages without incident, our boss has been "ecstatic" about ProClose Courier and is now completely satisfied. That's good news!"

Olivia Clements,
Closer, Christopher H Moore

"We had no problems with your solutions whatsoever and thank you for being on top of your game and continuing to draw superb documents."

D Holguin,
Compliance Analyst, California

"It's the best thing that's happened to us in a long time."

Kathy Milton,
Closer, Enterprise Mortgage Corporation

"I just want to let you know that I greatly appreciate all the help you have been giving us and also want to thank you for everything. You do a great job."

Angelica Salgado,
Closer, Gateway Financial Corp.

"When working with other doc preps, they treat you like a little fish in a large pond. In the last 5 years we have been working with ProClose, we always got special attention. With some other doc preps, you can never get proper response to your specific business needs. ProClose, on the other hand, understands that our business may have special needs and react accordingly. ProClose immediately responds to our specific programs needs."

Jeffrey Ross,
Director of Technology, American Mortgage Express

"The quick response time shown by MBS-ProClose in regards to the emergency Maryland bills signed by Governor O'Malley late April 3, 2008 was re-assuring. In a time when critical compliance and state forms are changing quickly, a doc prep that can respond in under 24 hours is a loan saver!"

Greg Gering,
Special Projects Manager/Closing Manager, Capital Mortgage Finance Corp

"We love using ComplianceEase through ProClose! It gives us the confidence that each loan meets all compliance laws and regulations. The reports are easy to read and to understand, and of great benefit when selling to the secondary market."

Kevin Martin and Birgitta Natale,
Compliance Department and Asst. Vice President Closing Department, American Home Bank

"I wanted to tell you that I appreciated the email offering to share your "Patriot Act" forms for our use. It was very nice to have something else to look at and use as a guide to compare with the internal form that we had drafted. I wanted to thank you and tell you that I appreciated your email."

Andrea Maglione,
Closer, Bank of Ann Arbor

"It's so simple and re-assuring to use ComplianceEase in ProClose. Whether the loan is being closed by the most experienced or newest of closers, we know our loans are within the requirements of even the most recent and convoluted state and federal regulations."

Nancy Anzelone,
Closing Manager, First Interstate Financial Corp.

"MBS-ProClose responded quickly to the Emergency Maryland Bills signed late April 3, 2008. The very next day, MBS sent out an informative notice breaking down the bills for Maryland lenders and telling us that the MD form changes were already complete. MBS proved themselves to be ahead of the game in compliance once again!"

Susan Valeriano,
Closing Coordinator, Residential Home Funding Corporation.

"You did a super job with the Countrywide export and we here at American Residential really appreciate the diligence with which you pursued our deadline. The testing and implementation went so well that the funders at Countrywide expressed their overwhelming joy with a gift basket to us."

David J. Hughes,
Treasury Analyst, American Residential Mortgage

"Your team is exceptional in providing service and their ongoing availability to address our changing needs."

A. R. Smith,
President & COO, American Home Bank

"We have great things to say about your customer service. Your customer service representatives really know how to take care of their customers, they are always friendly and very bright!"

Steve Springer,
Vice President, Project Management, American Residential Mortgage

"You have super Customer Service Representatives! MBS-ProClose has such a great team."

Barbara Goyer,
Closer, Diversified Mortgage

"Thank you so very much. You really pull through for me in a pinch."

Christine Cornelius,
Closing Manager, Financial Equities

"We really want to thank all of you for the support that we have received since using ProClose. It has been truly wonderful!"

Jackie Rehman,
Vice President-Mortgage Operations, First Service Bank

"I cannot say enough about your customer service. You are doing a GREAT job."

Bonnie Fabio,
Closer, Homestead Funding Corporation

"I LOVE your customer service. Your representatives are very helpful and provide everything we need and all requests are handled promptly! PERFECT!"

Victoria Broderson,
Closing Department, Watson Mortgage

"We have been a ProClose Customer for 2 years during which many federal lending regulation changes were implemented. ProClose has always been on top of all these changes and has been there to help guide us through and become comfortable preparing closing documents after the RESPA changes that began January 1, 2010. "

Linda Eggleston,
VP-Operations Manager, Excel Mortgage Company a division of Excel Bank

"You guys are TOP NOTCH people. I am absolutely impressed with everything about your company. Your customer service, your technical support is a TEN! ...EVERY TIME I've called, I've always spoken with somebody. The few times I've had to leave a message, I get a call back within 15 minutes. That just doesn't happen in this industry!"

David Moya,
Accounts Payable, Texas Residential

"It is great to work with ProClose customer service representatives."

Kathleen Powell,
Vice President-Closing, Mason Dixon Funding, Inc.

"You provide such a great service to your customers; we cannot say that about many of the vendors I deal with."

Rich Sardella,
CEO, Federal Funding, Inc.

"We have always been very pleased with our relationship with ProClose. You have always been very helpful whenever we have needed help."

Teresa Faul Kelly,
Sr. Vice President, Administration, M&S Bank

"Our ProClose Customer Service Representative was very helpful in assisting us with our HMDA reports; he even consolidated our data for us. I am particularly appreciative of this as the reporting process fell to me specifically."

Wendy Tyson,
Vice President, Operations, Fidelity & Trust Mortgage, Inc.

"I really like dealing with ProClose-Mortgage Banking Systems because their customer service is #1."

Frank Riley,
Closing Manager, National Fidelity Mortgage

"ProClose-Mortgage Banking Systems makes compliance issues a priority and goes the extra mile to be sure I have investor docs for any lender. Their MERS Ready documents are a good example of how they rise to the challenge of changes in our industry."

Frank Riley,
Closing Manager, National Fidelity Mortgage

"We have recently added ProClose as our closing system, as myself and another closer have used it at previous jobs and just love it!! Our Account Executive has been wonderful throughout the whole process!! He has always shown professionalism and has always been so very helpful whenever we have needed it."

Jamie Mahoney,
Closer, Custom Mortgage Solutions

"The new ProClose signature lines save us so much time! I like that the number of signature lines and space adjusts based on our loan input and that non-applicant and trust information prints only as needed with plenty of room for the required text."

Kandi Lenker,
Closer, Graystone Mortgage, LLC

"ProClose is user friendly. The MBS staff is very knowledgeable, accessible and ready to help."

Barbara Spinning ,
Mortgage Loan Coordinator, Blue Ridge Bank

"It was so nice to meet you and I appreciated the time you spent here at the office and the lessons on ProClose. We are still getting used to the ProClose system here. It is so pleasant talking to the support staff at ProClose and their friendliness and helpfulness is always a day brightener."

Carol Wegscheid,
Loan Processing Coordinator/Supervisor , Mid-Central Federal Savings Bank

"We have been doing business with MBS for over 10 years. You hold on to your staff and they are always professional, which says a lot about the way you run your company. The products you offer are up to date and your great compliance keeps up with all of the changes. Good Job! "

Thane Brooks,
President, Avalon Mortgage Inc.

"In a time filled with stress at our company due to all of the new regulations and having to start fresh with a new processing system, Betsy, along with everyone else on her team, have made this transition smooth and easy. Anytime we needed anything, they were there to take care of us and they did it with a smile. Customer service at ProClose has far exceeded any we have known or expected."

Ronna Tresslar,
Supervisor, Hawthorn Bank

"I would recommend ProClose services to anyone in the mortgage industry that needs to rely on the accuracy of the system they use. My calls are always answered by a person that can respond to my questions."

Linda Eggleston,
VP-Operations Manager, Excel Mortgage Company a division of Excel Bank, Clayton MO